FAQ / Terms & Conditions

Creative Packaging has CLOSED  our BRICKS & MORTAR STORES.  We are a web based business.  For inquiries, or product related questions and answers please contact a Personal Packaging Concierge.  ( refer to the contact us page).

Clearance Items
All Clearance items are marked at 50% off. Only limited quantities available.

Minimum Order
Creative Packaging offers no minimum order. We accept Visa and MasterCard.
The more you shop the more you save! 

All Sales are final.

Money Order Payment
Make your money order payable to "Classic Packaging ULC" and send it to:
A113-2099 Lougheed Highway, Port Coquitlam, BC V3B 1A8

Symbols and Dimensions
Unless otherwise noted, all dimensions are in inches. All dimensions of boxes and bags are listed in the same order: side-side x front-back x top-bottom. For the round containers, dimensions are diameter x depth. All dimensions reflect actual usable space.

Sample Orders
We happily send sample orders for you. Free items commonly require boxing in order to be shipped securely which may include a charge. Freight will be applied to sample orders requiring boxing. Sample orders may not be returned for credit.

Orders are shipped out by the end of the next business day. Estimate delivery to be anywhere from 1 to 7 business days (not including us completing the order). If an order is time-critical, please contact us immediately. This may result in additional shipping fees.
Orders will be shipped to the address designated by the purchaser. Creative Packaging assumes no responsibility for incorrect addresses. All purchases made are pursuant to a shipping contract. As a result, risk of loss for items purchased from this web site pass to you upon delivery of the item to a carrier. Creative Packaging assumes no responsibility for loss or damage. Creative Packaging is not responsible for filing any claims with the carriers for damaged / and or lost shipments.
Carriers do not make numerous attempts to deliver. In the event no one is there to receive the order the order will be left at the door Creative Packaging assumes no responsibility for orders left at door.
All pick up orders please allow 24 hours (not including weekends and holidays) for process. Note: Your order will NOT be ready for pick up prior to 24 hrs.

Shipping Fees / Charges
We deliver everywhere in Canada! 

5% Goods and services (GST) plus Provincial sales Tax (PST)

Download Provincial Sales Tax Certificate here: PSTC

All photographs, illustrations, digital art and other forms of images on this web site are the exclusive property and copyright of Creative Packaging .

  • It is illegal to copy or use any portion of any image whether by photographic means, scanning, digital copying, or as reference for another illustration.
  • Unauthorized use of any image means any reproduction that is not specifically granted by Creative Packaging

Creative Packaging strives to ensure that the contents of the Web site are accurate and up-to-date. However, errors may sometimes occur. Creative Packaging from time to time revise the contents and/or the products described therein and reserves the right to make such changes without any obligation to notify past, current or prospective visitors of this Web site.

Creative Packaging will not be liable for any damages arising due to inability to use the website.

Creative packaging is not making, and expressly disclaims, any warranty or claim that the KN95 masks and disposable masks mitigate, treat, cure, or prevent any disease or health condition, including but not limited to COVID-19, SARS-CoV-2, or any virus mutating therefrom.